Shipping Policy – Miller Stores

Last Updated: 1 March 2025

At Miller Stores, we ensure that our freshly milled spices, cold-pressed oils, and natural food products reach you in the freshest condition and in a timely manner. Please review our Shipping Policy to understand how we process and deliver orders.

1. Order Processing Time

  • Orders are processed within 2-4 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email/SMS once your order is placed and a tracking link once it is dispatched.

2. Estimated Delivery Time

  • Within India: 6-7 business days (after processing, depending on the location and courier availability).
  • Delays & Third-Party Responsibility: Miller Stores uses third-party courier services for delivery. While we ensure prompt dispatch, we are not responsible for delivery delays caused by the courier partners.

3. Shipping Charges

  • Standard Shipping: Shipping charges may vary based on location and order weight.
  • Free Shipping: We may offer free shipping on orders above a certain value (as per ongoing promotions).

Exact shipping charges will be displayed at checkout.

4. Delivery Partners

We work with trusted third-party courier services to ensure safe and timely deliveries. Once your order is shipped, you will receive a tracking number via email/SMS to monitor the status of your delivery.

5. Address & Delivery Details

  • Customers must provide a complete and accurate delivery address at checkout.
  • If an incorrect address is provided, delivery delays or failures may occur, and Miller Stores is not responsible for undelivered orders due to incorrect details.
  • If the package is returned due to an incorrect address, re-delivery charges may apply.

6. Order Tracking

  • Once dispatched, you can track your order using the tracking link sent via email/SMS.
  • If you do not receive tracking details within 48 hours of placing the order, please contact us at info@millerstores.com or +91 8608600945.

7. Damaged or Missing Items

In the rare case that your order is damaged during transit or any items are missing, please refer to our [Refund & Replacement Policy] for details on how to report the issue and request a replacement.

8. International Shipping

  • Currently, we do not offer international shipping. We are working towards expanding our reach, and updates will be shared on our website.

9. Contact Us

For any shipping-related queries, reach out to:

📩 Email: info@millerstores.com

📞 Customer Support: +91 8608600945

🏢 Business Address: Pavana Homes, Kadavantra, Kochi

Thank you for choosing Miller Stores! We appreciate your support and trust.