Terms of Service

Last Updated: 1 march 2025

Welcome to Miller Stores! These Terms of Service (“Terms”) govern your access to and use of our website www.millerstores.com, including any related services, features, and content (collectively, the “Services”). By using our website, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. General Terms

Miller Stores is a platform that sells freshly ground spices, cold-pressed oils, millets, and natural food products.
We reserve the right to update, modify, or terminate any part of the website or these Terms at any time.
Your continued use of our website after any updates constitutes acceptance of the changes.

2. Account Registration & User Responsibilities

You may browse our website without creating an account. However, placing an order may require you to provide accurate personal and contact details.
You are responsible for keeping your account information confidential and for all activities under your account.
We reserve the right to suspend or terminate accounts that engage in fraudulent, abusive, or unauthorized activities.

3. Orders & Payments

All orders are subject to availability and confirmation of payment.
Prices listed on our website are subject to change without prior notice.
We accept payments via MasterCard and Visa debit/credit cards.
In case of payment failures or fraudulent transactions, we reserve the right to cancel orders.

4. Shipping & Delivery

We strive to process and ship orders within 2-5 business days.
Delivery times may vary based on location and courier service availability.
Miller Stores is not responsible for delays due to unforeseen circumstances such as weather, strikes, or courier issues.

For more details, please refer to our Shipping Policy (coming soon).

5. Returns, Refunds & Replacements

We do not accept returns or refunds once an order is confirmed. However, in cases of:

Damaged products – You must notify us within 2 days with unboxing proof.
Missing products – Notify us within 2 days with order details.
Spoiled products – Must be reported within 2 days with packaging details.

We will thoroughly investigate any complaints and offer a fair resolution, including replacement if applicable.

📩 Email response time: 24-48 hours

For full details, please refer to our Refund & Replacement Policy.

6. Product Information & Disclaimer

All our products are natural, fresh, and minimally processed. Variations in color, aroma, and texture are normal due to seasonal changes.
We do not claim our products cure, treat, or prevent any medical conditions.
Please check ingredient lists for allergens before purchasing.

7. Intellectual Property

All content, trademarks, logos, images, and text on this website belong to Miller Stores and are protected by intellectual property laws.
You may not copy, distribute, or reproduce any content without our permission.

8. User Conduct

By using our website, you agree:

✅ To provide accurate information when placing orders.

✅ To not misuse, hack, or disrupt the website.

✅ To not engage in illegal activities using our services.

We reserve the right to terminate accounts violating these terms.

9. Third-Party Links

Our website may contain links to third-party websites. Miller Stores is not responsible for their content, policies, or transactions.

10. Limitation of Liability

Miller Stores is not liable for indirect, incidental, or consequential damages arising from your use of our services.
Our liability is limited to the amount paid for the affected order.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.
Any disputes shall be resolved through negotiation, failing which they shall be subject to the jurisdiction of Kochi courts.

12. Contact Us

For any questions or concerns, contact us at:

📩 Email: info@millerstores.com or +91 8608600417

📞 Customer Support: +91 8608600945

🏢 Business Address: Pavana Homes, Kadavantra, Kochi

By using our website, you agree to these Terms of Service. Thank you for choosing Miller Stores! 😊